Skip to Main Content Increase Contrast Accessibility Help

Customer Hub

All the information you need to manage your account

Manage your account

We want to make banking with us simple and straightforward.

Here you will find all the information and documents you need to manage your account with ease, from accessing customer forms to updating your business details. Where possible, please self-serve using our online FAQs and tutorials.

Contacting Unity Trust Bank

Drop us a secure message through Online Banking or email

Speak to our Customer Service team on 0345 140 1000 from 9:00am to 4:00pm, Monday to Friday*

laptop with a form

Useful customer forms

Managing your account online is an easy way to save time and keep track of your finances
Preventing Financial Crime Vector

Make changes to your account

If you need to change your mandate, register for Online Banking or update your details, complete our online form

Running your account

Our aim is to make it easy for you to bank with us, we’ve provided tips for running your business bank accounts

Update your marketing preferences

At Unity we are committed to respecting and protecting your privacy

Help at your fingertips


Here you will find some useful tutorials on how to complete common tasks


Got a question? We’ve summarised some of your most frequently asked questions
new features of Unity's online banking services

Online Banking

Manage your day-to-day banking through our Online Banking service

*Our call centre opening hours are 9am – 4pm, Monday to Friday, excluding bank and public holidays in England or Scotland. Calls may be monitored and recorded for training, quality and security purposes. Calls to this number are charged at your local geographic rate, and calls from mobiles may be higher. Please contact your telephone provider for details.

It’s simple, secure and stress-free to switch to us

If you’re ready to switch your Business Current Account to Unity Trust Bank, we’ll make sure it happens like clockwork. It’s guaranteed to take 7 working days, it’s free, and it’s all taken care of by the Current Account Switch Service.

Sign up to our newsletter

Keep up-to-date with all our latest news, events, blogs and case studies