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Cookie Policy

What are cookies?

Cookie are small text files that are stored on your computer or mobile device when you visit a website or use an app. All websites use them. Some cookies, called ‘session’ cookies, are deleted when you close your browser. Others, called ‘persistent’ cookies remain on your computer or device until they expire or are deleted.

Unity Trust Bank uses a combination of session and persistent cookies to:

  • Make sure our website works properly
  • Ensure your security and privacy when using Internet Banking
  • Help us understand how people use our website
  • Improve your browsing experience

You can control how cookies are placed on your computer or device via your browser settings. But remember that disabling cookies may restrict your use of our website and/or affect the way it operates. Some cookies cannot be disabled.

We use four different types of cookies:

Necessary

As the name suggest, these are essential, as they enable you to move around Unity Trust Bank’s website and use its features. They also help to keep your Internet Banking session secure.

Cookie Purpose Expiry Time
Amazon Web Services

  • AWSALB
  • AWSALBCORS
Balances traffic to and from servers and maintains response times on our website 1 day
Cloudflare

  • cfduid
Identifies and blocks malicious visitors to our website 30 days
APAK

  • IBWORKSPACE
Keep Internet Banking sessions secure Immediately after you close your internet browser
CivicUK

  • CookieControl
Stores cookie consent option 6 months

 

Performance & tracking cookies

These cookies collect, mostly anonymous, information about how people use our website (for example, IP address, page visits and dwell time). This helps us improve the way our website works. You can disable these cookies in your browser settings.

Cookie Purpose Expiry Time
Google Analytics

  • _gid
  • _ga
  • _gat
Measures how users interact with our website 1 minute to 2 years
Google ReCAPTCHA

  • NID
  • PREF
  • HSID
  • APISID
  • SID
Protects our site from spam 1 minute to 2 years

 

Third party cookies

These cookies are placed on your device by a website from a domain that is not owned by Unity Trust Bank.

Cookie Purpose Expiry Time
Twitter

  • Guest_id
  • Personalization_id
  • External_referer
  • Ct0
  • _twitter_sess
Twitter uses cookies to track how users interact with their social media platform 1 minute to 2 years


Tracking technology in emails

In addition to the cookies on our website, Unity Trust Bank also uses tracking technologies in emails. This is a small file which records how you interact with the email we have sent you. It will record whether you:

  • have received the email
  • opened the email
  • clicked on a link contained in the email
  • forwarded or replied to the email
  • have unsubscribed from future emails

This information helps us to improve our emails in the future. We will never share this information with a third party.

It’s simple, secure and stress-free to switch to us

If you’re ready to switch your Business Current Account to Unity Trust Bank, we’ll make sure it happens like clockwork. It’s guaranteed to take 7 working days, it’s free, and it’s all taken care of by the Current Account Switch Service.

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