Online Banking services will be unavailable on Tuesday 5 August 2026, between 6.30pm and 11.59pm due to essential maintenance. We apologise for any inconvenience this may cause. If you need assistance, please email our Customer Service team at us@unity.co.uk and we will respond during normal office hours.
We are aware of a scam where individuals are impersonating employees from our organisation, asking for payment to be sent. These scams may take place over the phone or via email and are designed to appear genuine. Please do not share any personal or financial information or act on requests without verifying the information is genuine. If you receive an unexpected call or email claiming to be from us, take a moment to review before you act. If something doesn’t seem right, contact us Contact Unity Trust Bank | Socially Responsible Business Bank
To help protect yourself from fraud and learn how to identify common scams, please read our fraud awareness section How to Report Fraud or a Scam | Protect Your Business
We’re updating the design of our statements to make them clearer, simpler and more transparent for you.
Your statements will continue to arrive in the same way as they do today and will still include all the key information you rely on. There’s nothing you need to do, the new format will be applied automatically for all customers.
This update will apply to all statements and notifications of upcoming charges, whether you receive them digitally or by post.
