On 3 June 2026 we made changes to our Terms and Conditions to reflect the updated notice we need to provide you when closing your account. This is a beneficial change, effective from the date the terms were published and does not require prior notice.
We’re updating the design of our statements to make them clearer, simpler and more transparent for you.
Your statements will continue to arrive in the same way as they do today and will still include all the key information you rely on. There’s nothing you need to do, the new format will be applied automatically for all customers.
This update will apply to all statements and notifications of upcoming charges, whether you receive them digitally or by post.
