It’s essential that our website users feel welcome and that the information and resources on this website are accessible to all users. To help all our visitors, we develop and test this website according to the Web Content and Accessibility Guidelines (also known as WCAG). These guidelines explain how to make websites accessible on any device to people with assistive needs, such as:
Unity Trust Bank uses version 2.1 of the guidelines. We test this website against level AA, which is the level most organisations worldwide strive to meet.
We have tested the web pages with the following browsers:
However, if you have difficulty reading our website on your screen, you may be able to change the settings on your browser to help improve the visibility. Below are some useful options:
You can enlarge or reduce the size of text to suit you, in one of three ways:
You can change the appearance of pages to make them easier to read, as follows:
Unity Trust Bank uses Strong Customer Authentication (SCA) to increase the security of online payments which means you may need to respond to an automated phone call when using our Internet Banking.
If you are deaf, hearing impaired, or have difficulty responding to this call, you can register with us to receive a text message to complete the authentication process.
We want to ensure banking with Unity is as straightforward as possible. Please let us know if you require any changes or adjustments to help make your experience easier. For example, if you would prefer statements in Braille or large print, or by screen reader compatible PDF, we can work to accommodate your needs.
If you have any difficulty accessing our site and require further help, or you have suggestions which would help to improve accessibility, please email us at Brand&Proposition@unity.co.uk.
If you’re ready to switch your Business Current Account to Unity Trust Bank, we’ll make sure it happens like clockwork. It’s guaranteed to take 7 working days, it’s free, and it’s all taken care of by the Current Account Switch Service.