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Delivering Impact

We only use our customer deposits to lend to organisations that make a positive difference to communities across the UK

Our mission is to help create a better society

Unity Trust Bank was established to be the bank with a social conscience, supporting organisations that contribute community, economic, social or environmental benefit to society.

Our 2023 impact in numbers

£263.8m
of lending
committed in 2023

45.3%
of lending to areas
of high deprivation in 2023

162
socially minded
organisations supported

£1.01bn
total loan
book

9,000
Over 9,000 customers
accessing banking services

Our impact across the UK

We aim to be the bank of choice for all socially-minded organisations in the UK. Through safe, sustainable growth, we support our customers to deliver social impact in their communities, whilst also meeting their banking needs.

Aligning our impact with the
United Nations’ Sustainable Development Goals

UN SDG 3
Good Health & Wellbeing
Delivering health services to all

UN SDG 11
Sustainable Cities & Communities

Providing affordable and quality housing in the UK

UN SDG 17
Partnership for the Goals
Working with organisations who support other charities

UN SDG 8
Decent Work & Economic Growth
Supporting organisations building inclusive growth and good jobs

UN SDG 10
Reduced Inequalities

Providing opportunities and support to marginalised and disadvantaged people

Other UN SDGS supported
Including UN SDG 1,2,4,7,9 & 12

Here’s how we’re making a difference…

Supporting areas of
high deprivation*

45.3% of new commitments went to organisations delivering services in high deprivation areas across the UK.

Helping people into affordable homes

with over 1,200 people and households supported and the decarbonisation of 452 homes.

Ensuring quality care
and education

providing over 1,450 care home spaces and 572 day care and education spaces for a range of users.

Providing a
first-class service**

with 92% of customers saying they were satisfied or extremely satisfied with our services.

Our impact stories

Access – The Foundation for Social Investment

The social investment foundation enables more than £100m worth of flexible and patient investment to reach organisations across England

Lomond Pharmacy

Historic building transformed into modern-day pharmacy in Fife following £750,000 funding

Grangy Huis Ltd

Care farm offering specialist healthcare support opens in Warwickshire following £615,000 funding

YMCA London City & North

£8.8M funding helps YMCA to support young homeless people at state-of-the-art London hostel

The Ouseburn Trust

Historic area of Newcastle to open new visitor centre and offices following £300,000 funding

Durham Miners Association

Trade Union and co-founder of Unity Trust Bank restores historic community hub for future generations

Canopy Housing

Leeds homeless charity unveils its biggest retrofit housing project to date following £250,000 funding

Financial Profile

As an ethical bank, Unity seeks to be transparent about all that we do

Investor Relations

Good practice, social good and good returns have gone hand-in-hand in 2023

Corporate Governance

Ensuring effectiveness and promoting high standards of corporate governance within Unity

Board of Directors

Providing strategic direction and the custodian of Unity’s vision, values and standards

Other links

We’re for supporting organisations that help to build a better society

Here at Unity Trust Bank we provide banking services to businesses that help to deliver positive social, economic and environmental impact in local communities across the UK.

Read our 2023 Impact Report to find out how

*Defined as the top 4 deciles of deprivation using the Index of Multiple Deprivation. **Figures from Customer Satisfaction survey, Jan-Dec 2023. Based on the question: Having reflected in detail on the service from Unity Trust, overall, how satisfied are you with your experience of Unity Trust Bank’s service to you? ​Base: All customers from Y5 Q2 excluding those who report ‘don’t know’ (253).

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