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Banking with Unity Trust Bank

We want to make the Unity banking experience as straightforward as possible for our Union customers. Here you will find all the information you need to manage your banking, submit changes to your account and find out about the additional services we offer.

What we provide

As Unity customers, you can benefit from:

  • 24/7 access to Online Banking to make online payments and view your account activity.
  • Cheque book and paying in books to put money into your account. To order a book, contact our Call Centre team on 0345 140 1000.
  • Business bank statements to view and search your transaction history.
  • Additional products to help with your day-to-day banking.

To help us act sustainably, we encourage customers to use Online Banking and online statements where possible.

For all banking features and benefits, visit the Business Current Account webpage.

What we ask from you

  • When major changes are being made to your account, we will verify your identity using an electronic identification process. If we are unable to prove your identity using this system, we will require you to provide us with two recent documents. Please familiarise yourself with the acceptable proof of identity documents.
  • Ensure all requests and changes to authorities are signed in accordance with your current bank mandate or account signatory.  If you’re unable to obtain an appropriate signature, please refer to your Head Office.
  • View our online tutorials and Running Your Account webpage for guidance on banking tasks, such as managing beneficiaries and submitting payments
  • If you’d like to speak to a member of the team, drop us a secure message through Online Banking, email us@unity.co.uk or call 0345 140 1000. For all BACs-related queries, submit an online e-payments form.
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Accepting card payments

We’ve partnered with Elavon to offer simple and bespoke card payment solutions.
debit cards

Corporate MultiPay Card

Be in control of spend and day-to-day purchases with a charge card.
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Bulk Faster Payments

Make multiple bill payments through Internet Banking quickly and easily.

Frequently Asked Questions