Additional information
Loans
As well as the complete range of traditional banking services, we also provide a range of flexible funding products which have been designed specifically for the sectors in which we operate. The full range is shown below.
We subscribe to the Lending Code, a full copy of which can be found here. Whilst this is a voluntary code, we are fully committed to meeting these standards. A booklet which provides an overview of the Code is available here.
| Social enterprises | Civil society | Trade unions | Membership organisations | Credit unions | |
|---|---|---|---|---|---|
Property Development FundingView details |
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Fundraising Bridging LoanView details |
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Social MortgageView details |
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Rent to Buy SchemeView details |
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Grant Bridging OverdraftView details |
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Investment Property LoanView details |
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Overdraft FacilityView details |
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CDFI Wholesale LendingView details |
All organisations have different banking needs and we have a range of accounts available to meet your needs. We can also tailor-make accounts to match your specific requirements. Call us on 0845 140 1000 or speak to your Relationship Manager for details.
Please click on the links below to see a full list of our interest rates.
For customers who are contemplating taking out a fixed rate loan with Unity Trust Bank, your Relationship Manager will have discussed a margin with you plus an indicative strike rate. Please click on the link below to see the indicative strike rates.
For advice and information on how banks set the price for loans to small business please view the British Bankers' Association's online guide for small business lending bankfacts.
Request loans information
If you're responsible for your organisation's finances, you'll want to know that your money is with a bank that understands you, and the sector in which you operate.
You'll want to know that you'll be dealing with an experienced and award-winning UK-based team, dedicated to providing straight-forward, personal and friendly service - welcome to Unity Trust Bank!
Best Bank for Customer Service
Each year, Charity Finance magazine undertakes a survey of banking services. We are proud to have topped the Customer Service Satisfaction ratings in 2005, 2006, 2007, 2008, 2009, 2010 and 2011. This survey, which featured responses from nearly 250 charities in 2011, showed that our customer service satisfaction rating is ahead of all other mainstream banks.
And because we want to ensure that you continue to receive the best service we can offer, we engage a third party agency, called 121, to make calls to a random sample of our customers each month to identify what they think we do well and highlight whether there are areas where we can improve. All of this feedback is reviewed and, where we can make our service better, we take steps to do so.
How to get more from your bank
Every year, the majority of our new business comes by customer recommendation. To see why our customers have chosen to make the move to Unity and learn about how banking with us could make a big difference to you and your organisation click here.
Opening an account couldn't be easier
We're here to make opening a new account or switching an existing account to us easy. We understand your needs and have a team dedicated to taking the hassle out of the process - typically, with all the paperwork in place we can have your account open and active within ten days of receiving your completed application. If there's anything else you need to know, simply call your local Relationship Manager or a member of our Customer Service team on 0845 140 1000. They'll be happy to help.