How Unity Trust Bank and Elavon are the perfect fit for customers

Published: August 3, 2022

We launched our new partnership with market-leading global payments provider Elavon Merchant Services in autumn 2021. Since then, our customers have benefitted from a full range of integrated payment solutions.

Together, we offer seamless contactless payments to e-commerce and a variety of money transfer options. Elavon‘s merchant services complement our wider suite of payment services and allows us to better support our customers and local communities in growing their own footprint.

Looking beyond the product or the features, this partnership is really about delivering services that provide convenience for our customers, and our customers’ customers.

As a bank, we support organisations that share our values in wanting to address social, economic and environmental needs. Joining forces with Elavon will enable us to attract even more socially-minded businesses. More and more businesses are moving away from the legacy of cash and cheque payment methods. Merchant services provide customers with better cash flow management, offering greater ease and speed of carrying out day-to-day business transactions.

When choosing our payments partner we looked at four key aspects – culture, service, technology and experience. It was important for us to find a merchant services provider that shared the same devotion to customer service that we do. Elavon stood out because of its simple, transparent pricing structures, its continual investment in developing technology, its diverse suite of payment options and excellent customer service.

Our partners’ corporate social responsibility credentials are important to us. Like us, Elavon’s values are at its core and designed to ensure that high ethical standards are consistently achieved. They’re dedicated to supporting communities, employees, customers and partners. Elavon strives for inclusion, fairness and respect, always listening, collaborating and looking to make a positive impact.

The partnership between Unity and Elavon adds demonstrable value and through our shared understanding, and the opportunity to learn and gain insight from each other, we are able to better serve the needs of our customers.

Find out more about how we can support your business with accepting card payments and other payment services we offer.