Skip to Main Content Increase Contrast Accessibility Help

Debt counselling

As the current cost of living continues to rise, many individuals may encounter financial difficulties. We have teamed up with a leading charity, StepChange Debt Charity (formerly known as Consumer Credit Counselling Service), to publicise a FREE debt advice and solutions service to your workforce, volunteers and beneficiaries.

StepChange Debt Charity offers free, confidential advice and support to anyone who is worried about debt. Through StepChange Debt Charity debt remedy – a unique online counselling service – you can receive web-based expert debt advice, tailored to your needs.

StepChange Debt Charity offers help with budgeting, income maximisation, benefits, all types of debt problems, including mortgage arrears, as well as different ways of dealing with debt, such as debt management plans, Individual Voluntary Arrangements and bankruptcies.

StepChange Debt Charity can be reached Monday to Friday (8am to 8pm) and Saturday (8am to 4pm) via a freephone helpline – 0800 138 1111 – which is staffed by trained counsellors.  For more information please visit

Switching made simple

By switching your bank account to Unity you’ll be helping to create a better society.  You’ll also benefit from 24/7 access to your account using our Internet Banking service.

Our free account switcher service makes the process as easy as possible:

  • We’ll close your existing account for you.
  • We contact your existing bank for a list of your Direct Debit and Standing Order payments for the account you’re switching from.
  • You select the accounts you want us to move to us.

Switch to us

How we make a difference

We are a bank established to serve the needs of our customers and enrich society as a whole.  We work with organisations that aim to have a positive impact on society through economic, community or social change.

Our people support charities and communities through our ‘Unity in the Community’ (UitC) programme.  The Unity team is actively involved in volunteering and fundraising events  organised throughout the year.  Good causes are nominated by our people to receive donations.

To find out more about how we make a difference – view our Social Impact 2017

Case studies