Legal and Regulatory Information
Important information
As a UK regulated bank, Unity Trust Bank plc operates within a strict legal and regulatory framework. This page provides access to important legal notices, regulatory disclosures and policies that explain how we protect our customers, safeguard data and meet our regulatory obligations.
Unity Trust Bank plc (‘the Bank’) is authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and the PRA.
Regulatory information
The following pages explain how customers are protected and how we meet our regulatory obligations:
For further information, visit the FCA’s website or learn more on the PRA’s website.
Privacy and data protection
These policies explain how we collect, use and protect personal information when you use our services or visit our website:
Financial crime and exploitation prevention
As a responsible bank, we take active steps to prevent financial crime, money laundering and exploitation within our operation and supply chains.
Accessibility and digital standards
We want our website to be accessible and easy to use for everyone. These pages explain how we design and maintain our digital services:
The Bribery Act 2010
The Bank adopts a zero tolerance approach to bribery and corruption and is committed to ensuring adequate procedures to prevent bribery are enforced within the Bank, in accordance with the Bribery Act 2010. We have comprehensive internal policies in place to cover anti-bribery, corruption and whistle blowing.
If you discover or suspect that a breach of the Bank’s policy or a criminal activity such as bribery, theft or fraud is being planned, is being committed or has occurred, you are able to report it via the Bank’s Chief Risk Officer, who can be contacted on 0345 140 1000. Our call centre opening hours are 9am to 5pm, Monday to Friday, excluding bank and public holidays in England and Wales. Calls are charged at local rate. Calls may be monitored and recorded for training, quality and security purposes.
Value Added Tax (VAT)
Due to the Bank’s continued growth and the broadening it’s service offering, the Bank now meets the threshold for VAT registration and has been VAT registered since 1 October 2021.
Most financial transactions are exempt from VAT, with the exception of:
- Audit Letter
- Certificate of Balance
- Banker’s reference/status enquiry
The Bank’s VAT number is GB 396 0101 10.
For more information about VAT please visit the HMRC website.
Useful documents
For details on our General Terms and Conditions, Standard Service Tariff, Key Features Documents and other useful information, head over to our Terms and Conditions page.
Regulatory information
Unity Trust Bank is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. The following pages explain how customers are protected and how we meet our regulatory obligations:
For further information, visit the FCA’s website at www.fca.org.uk or learn more on the PRA’s website here.
Unity Trust Bank plc (‘the Bank’) is authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and the PRA. The Bank is entered in the Financial Services Register number 204570. Registered office: Four Brindleyplace, Birmingham, B1 2JB. Registered in England and Wales, number 01713124.
It’s simple, secure and stress-free to switch to us
If you’re ready to switch your Business Current Account to Unity Trust Bank, we’ll make sure it happens like clockwork. The account switch process is guaranteed to take 7 working days or less, and it’s all taken care of by the Current Account Switch Service.