Important Information – Phishing calls / fraud prevention

We’re aware that phishing scams are on the rise, with fraudsters contacting customers by various methods, including telephone, requesting access to banking details.

Unity Trust Bank will never ask you to download software to access or protect your account (such as LiveChat) or ask you to share passwords or PINs.

Please do not share your banking details with anyone.

If you receive a suspicious call claiming to be from Unity, please hang up and contact us directly on our dedicated fraud number 0808 196 8420, open 8.30am to 5pm, or email us at fraud@unity.co.uk

Please continue to stay vigilant against potential fraud.

If you’re experiencing an issue in accessing one of our services and you haven’t received prior communication from us as to why, you may wish to review our frequently asked questions regarding the specific service. Alternatively, you can contact us to report an issue.

If the issue you are experiencing relates to fraud – please visit our Fraud centre.