Issues with QuickBooks and Xero

We’re aware that some of our customers are currently unable to view their Unity account in QuickBooks and Xero. We’re currently investigating the problem, which appears to be a third-party issue. If you are affected, we would advise that you report the issue directly to QuickBooks and Xero.

Essential Maintenance

Due to essential maintenance, customers may experience disruption to Online Banking between 6am and 6pm on Saturday 24 January 2026.

We apologise for any inconvenience this may cause. If you need assistance, email our Customer Service team at us@unity.co.uk and we will respond during office hours.

FSCS Protection Limit Increasing to £120,000

From 1st December 2025, the Financial Services Compensation Scheme (FSCS) is increasing its deposit protection limit from £85,000 to £120,000 per eligible person.

What this means

You’ll have higher protection on your money
The new limit applies to individuals, joint accounts (per person), small businesses, and eligible charities
We’re refreshing our customer information to reflect this change by May 2026. You don’t need to do anything, the new limit will automatically take effect from 1st December 2025.