Our impact
journey
year after year, for over a decade.
Impact report archive
Unity Trust Bank exists to help create a better society through ethical banking. Our Impact Reports highlight how we’ve delivered on this mission, from supporting inclusive businesses and charities to helping create jobs and strengthen communities across the UK.
Every year since 2012, we’ve shared our achievements in an annual Impact Report. Explore our journey below.
Our Impact Resources
In 2025, we continued our commitment to creating real social impact while also delivering strong financial results, reaching a record £1.1bn in total lending. This funding supported more than 1,000 organisations linked to the UN Sustainable Development Goals, helped deliver over 2,000 sustainable homes, and created or protected more than 5,200 jobs across the UK.
In 2024, we lent over £1 billion to 714 organisations across the UK. Half of our loans went to organisations in areas of high deprivation (up from 45% in 2023). We also doubled our support for cutting carbon in social housing, putting £50 million into our new Retrofit Transition Initiative.
In 2023, we provided £263.8 million in lending to 162 socially minded organisations across the UK, supporting progress towards the UN Sustainable Development Goals. Our total loan portfolio passed £1 billion, with 45% going to areas of high deprivation. Customer feedback stayed strong, with 92% saying they were satisfied or extremely satisfied with our services.
In 2022, we launched our refreshed brand identity alongside our newly designed Impact Report. Our lending helped customers renovate care homes, creating or improving 890 bed spaces, and supported 846 daycare places across early years and specialist education services.
In 2021, Unity saw a 47% rise in profit before tax and a 20% increase in customer lending compared with 2020. Our financing helped create or protect 795 jobs, and we received the NACFB Patron Award for Socially Responsible Lender of the Year.
2020 was a difficult year for businesses across the UK due to the Covid‑19 pandemic. Even so, Unity approved 97% of Covid‑related customer applications and provided £13.5m in new lending to pharmacies across the UK. We also cut paper use by 35% through online automation and celebrated our 7th year as a Fair Tax accredited bank.
2019 was another strong year for growth, with £159m in loans. Our lending created or renovated 1,188 bed spaces, housed 437 people and supported 28 community facilities. It was also a strong year for volunteering, with staff completing 278 volunteer days across 73 organisations and raising £8,065.20 for good causes.
In 2018, we delivered strong lending performance, providing £125.8 million in loans. This helped support 16 apprenticeships, training programmes and internships, created or protected 962 jobs, and enabled the creation or renovation of 597 bed spaces.
In 2017, Unity in the Community achieved strong results, with employees giving 209 volunteering days. An impressive 95% of our workforce took part, supporting 54 organisations across the UK.
In 2016, our Impact Report showed the creation and protection of 1,895 jobs, support for 15 community facilities, and the development or renovation of 1,026 bed spaces.
In 2015, Unity increased lending by 56% compared with 2014. This helped customers deliver 506 bed spaces, create or protect 3,773 jobs, and purchase or preserve 13 community facilities.
In 2014, we expanded our Impact Report to include more detailed figures, statistics, accreditations and customer stories. Our support helped create 176 bed spaces and create or protect 3,423 jobs, while staff dedicated 175 days to volunteering.
In 2013, our Impact Report showed strong annual growth, with lending more than doubling compared to 2012. Overall, 56% of the organisations we supported were charities, and our financing helped create and retain 2,143 jobs across the UK.
In 2012, we published our first annual Impact Report, marking the start of Unity’s journey in measuring the impact of our lending. That year, we provided £19 million in loans to customers across the social economy, with 41% going towards community developments.
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