Important information, notices and announcements

Online Banking essential maintenance

Our Online Banking service will be unavailable on Saturday 24 October between 7am and 7pm due to essential maintenance.
We apologise for any inconvenience this may cause. If you need assistance, please email our Customer Service team at us@unity.co.uk and we will respond during normal office hours.

Account Opening Delays

We’re experiencing a high level of applications at the moment, which means it may take us longer than expected to review your application.

We understand that waiting for an update can be frustrating and we’re sorry for the delay. Please be assured that your application is important to us and we are working as quickly as we can and will respond to you as soon as possible.

Important Fraud Alert: Beware of impersonation Scams

We’re aware of a scam where individuals are impersonating employees from our organisation, asking for payment to be sent. These scams may take place over the phone or via email and are designed to appear genuine. Please do not share any personal or financial information or act on requests without verifying the information is genuine. If you receive an unexpected call or email claiming to be from us, take a moment to review before you act. If something doesn’t seem right, contact us Contact Unity Trust Bank | Socially Responsible Business Bank

To help protect yourself from fraud and learn how to identify common scams, please read our fraud awareness section How to Report Fraud or a Scam | Protect Your Business.