Skip to Main Content Increase Contrast Accessibility Help

Protect Your Organisation from Fraud



If you think there has been fraudulent activity on your Unity account, or if you are ever in doubt:

  • Call our Customer Service team right away on our dedicated fraud number, freephone 0808 196 8420
  • File a report to Action Fraud using the online reporting tool:
  • If your business is based in Scotland, contact Police Scotland on 101

How to reduce the risk of fraud

At Unity Trust Bank we’re committed to helping you keep your organisation’s money and financial information safe.

Here we share our top tips and recommendations so that together, we can make it difficult for fraudsters to attack your organisation and make it easy to detect fraud quickly.

Fraud awareness

Criminals are constantly developing more sophisticated ways for defrauding businesses. Fraudulent activity and online crime is on the rise so the best way to protect your organisation is to be aware of the latest tactics. Select the tabs below to read about the latest fraud techniques and what to do if you think you or your organisation has fallen victim to them.

Get more information about how to keep safe from potential scams and fraud on the Take Five to Stop Fraud website.

Four things you can do to prevent fraud

Avoid paying large amounts by cheque

For paying large amounts, it’s safer to choose our one-off standing payments or CHAPS services (charges apply), or register for Online Banking and use our free Faster Payments system.

Set up dual authorisation

To avoid conflict of interest or opportunities for abuse, allocate at least two people to approve online payments and set up dual authority for signing your cheques. You can set this up by updating your details.

Update fraud policies

Robust detection and deterrent fraud policies reduce the level of risk, the size of loss and promote an anti-fraud culture. Start by updating procedures so that everyone knows how to act if internal or external fraud is found, and regularly train staff on fraud prevention measures.

Keep your devices secure

To help stay safe on our Online Banking service, ensure you keep your device up-to-date with the latest security patches and software updates.

Safe links to more fraud prevention advice

Our latest fraud blogs

Protecting your organisation from financial fraud on Safer Internet Day

      Blog by Chris Hinton, IT Security Officer At Unity Trust Bank, we’re committed to helping you keep your organisation’s money and financial information […]

Top tips to protect yourself against preventable finance fraud

As technology evolves, so does the threat of cyber crimes like finance fraud. In this digital age, most of us use computers and phones to access […]

Cyber Security: Protect and survive

Commentary from Martin Coward, Chief Risk Officer at Unity Trust Bank. According to the Cyber Security Breaches Survey, conducted by the Department for Digital, Culture, Media […]

How Unity’s partnership with Elavon will benefit our customers

In September, Unity Trust Bank announced a milestone partnership with Elavon Merchant Services to offer business customers a bespoke solution for all their card and merchant […]