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Unity Trust Bank Named Number 1 Bank by Charities

Press Releases Published: June 11, 2018 10:57 am

Unity Trust Bank, a commercial bank with a social conscience is thrilled to be recognised as the top performing bank serving the charity sector.

Unity has been ranked top for customer satisfaction in the Civil Society annual Charity Finance survey. Providing an in-depth guide, the survey reports on banks serving the non-profit sector. It features banks serving the charity sector, performance on customer satisfaction, analyses mergers and acquisitions in the banking marketplace and highlights charity views on ethical banking.

Unity achieved 3.67 for overall customer satisfaction, out of a possible score of 4, and first place in a few categories including telephone services, internet banking, sector knowledge and commitment to corporate social responsibility. For full details see Charity Banking Survey Results 2018

The survey highlights the impact of Challenger banks, alongside the big four; Charities now have more banking options than ever before.

Unity is customer-driven and prides itself on offering a truly personal service to customers through its UK call centre, bespoke on-line banking service and specialist sector knowledge through its team of Relationship Managers located across the UK.

Margaret Willis, CEO, says,

“We are delighted with these results and will ensure continued investment in line with our purpose, values and customer first’ imperative. I want to personally thank our customers for their loyalty, advocacy and confidence in us; together we are helping to create a better society and enable positive and lasting change – Bank with Us, Bank on Us “


For more information about Unity Trust Bank visit





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