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Trusteer Rapport

Stay safe when banking online

It’s important to us that your finances are protected from online attacks, so we’ve teamed up with Trusteer, a security software company.

We strongly recommend that you download Rapport, Trusteer’s free security software, in order to make your online banking service even more secure.

You will be prompted to download this software when you log in to your internet banking account. Once it has been downloaded onto your computer, you will be able to continue as normal and you will not see the pop-up screen again.

If you are unable to see the pop-up screen, it may mean you have an older version of Internet Explorer and will need to upgrade your browser.

Unity Trust Bank will never email you with a link to download Trusteer Rapport – ignore any request received.

If you are not prompted to download Trusteer Rapport, you may not have a suitable platform, please click here to see the supported platforms.

Why Trusteer?

Trusteer is a leading provider of secure browsing services, working with more than 70 financial institutions around the world to help keep their customer’s banking experience safe and secure from online attacks.


Rapport secures the connection between your computer and Unity Trust Bank, giving you the confidence to manage your finances online.

  • Peace of mind – the software tells you that you really are connected to your bank and not a fraudulent website
  • Protect your passwords – shut out criminals spying on your online banking details
  • Safeguard your identity – preventing attacks obtaining your personal information
  • Trusted – Rapport was developed by the online security experts at Trusteer
  • Quick – you can download the software with one click with no need to restart your computer
  • Works alongside your antivirus and firewall – keep your current protection in place and enjoy the extra protection of Rapport


Switching made simple

By switching your bank account to Unity you’ll be helping to create a better society.  You’ll also benefit from 24/7 access to your account using our Internet Banking service.

The Current Account Switch Service makes the process as easy as possible:

  • We’ll close your existing account for you.
  • We contact your existing bank for a list of your Direct Debit and Standing Order payments for the account you’re switching from.
  • You select the accounts you want us to move to us.

Switch to us

How we make a difference

We are a bank established to serve the needs of our customers and enrich society as a whole.  We work with organisations that aim to have a positive impact on society through economic, community or social change.

Our people support charities and communities through our ‘Unity in the Community’ (UitC) programme.  The Unity team is actively involved in volunteering and fundraising events  organised throughout the year.  Good causes are nominated by our people to receive donations.

To find out more about how we make a difference, view our Impact Report 2020. 

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