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Availability of books FAQs

We’re updating our customers with important information about cheque books and pay-in books. To find out how to order new cheque books, pay-in books and pay in cheques and cash, read our below Availability of books FAQs.

If you need further help or if you are not satisfied with our alternative suggestions, please feel free to contact us on 0345 140 1000, or if you are a Trade Union, call 0345 245 0020. For video tutorials and FAQs on everything from setting up direct debits to logging into Online Banking, please visit our Customer Hub, or if you are a Trade Union, you can refer to our dedicated Union Hub.

*Our call centre opening hours are 9am – 4pm, Monday to Friday, excluding bank and public holidays in England or Scotland. Calls may be monitored and recorded for training, quality and security purposes. Calls to this number are charged at your local geographic rate, and calls from mobiles may be higher. Please contact your telephone provider for details.

**Our Union call centre opening hours are 9am – 5pm, Monday to Friday, excluding bank and public holidays in England or Scotland. Calls may be monitored and recorded for training, quality and security purposes. Calls to this number are charged at your local geographic rate, and calls from mobiles may be higher. Please contact your telephone provider for details.

It’s simple, secure and stress-free to switch to us

If you’re ready to switch your Business Current Account to Unity Trust Bank, we’ll make sure it happens like clockwork. It’s guaranteed to take 7 working days, it’s free, and it’s all taken care of by the Current Account Switch Service.

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