Running your account

  • Welcome to Unity Trust Bank
    Welcome to Unity Trust Bank
    This booklet features useful information about Unity Trust Bank and advice on how to operate your account.
  • Terms and Conditions
    Terms and Conditions
    These General Terms and Conditions form part of the agreement between all customers and Unity Trust Bank. Please read these General Terms and Conditions carefully and keep them for future reference.
  • Standard Service Tariff
    Standard and Electronic Service Tariffs
    View our standard service tariff.
  • Information on proving your identity
    Information on proving your identity
    Please read this information carefully. We are required to check the identity of our customers to comply with regulations and to prevent fraud. This leaflet provides the identification requirements and advises on the procedure.
  • The Lending Code
    The Lending Code
    We fully subscribe to this voluntary code of practice which is independently monitored by the Lending Standards Board. The code sets standards for Financial Institutions to follow when dealing with their personal, small business and charity customers.
  • Fraud awareness leaflet thumbnail
    Fraud awareness
    By working together we can help to reduce fraudulent activity by making it difficult to undertake and easy to detect at the earliest opportunity. This information booklet will assist you to put in place the internal controls to assess, prevent and detect the risk of your organisation being affected by fraud.
  • Manage your account matrix thumbnail
    Find out how we can accept instructions
    We make managing your account simple and straightforward. Whether you'd like to make changes to your account, authorise payment instructions or set up and administer additional services to save you time, hassle and money, we offer you a range of ways to get in touch with your instructions.