Forms for your organisation

The forms below provide you with everything you need in order to apply for and operate the ALTO MasterCard® prepaid card brought to you by Unity Trust Bank.

Applying to issue ALTO cards

To apply to issue ALTO cards on behalf of your members please download the form below.  If you are ready to order your first batch of cards please accompany this application form with the Summary sheet and Cardholder request forms, which can be found below. 

Please note that we can only accept applications from existing Unity Trust Bank account holders. To ensure that your application can be dealt with as quickly as possible, please follow all instructions on these documents.

Application formApplication form

Applying for ALTO cards for your members

To apply for ALTO cards for your members, please download the forms below. You will need one Cardholder request form for each member and just one Summary sheet to batch together all of your requests. This sheet represents a reconciliation of the number of cards requested and the total amount of funds to be loaded onto ALTO cards and debited to your Unity account.

Summary sheetSummary sheet

Cardholder request formCardholder request form

Topping up your members' ALTO cards

Once you have ordered ALTO cards for your members, you can top these up, with more funds, on their behalf using the forms below:

Top up request formTop up request form

Continuous transfer authority formContinuous transfer authority form

Online access request formOnline access request form

Cancelling your ALTO card

If you would like to cancel your ALTO card please download the form below:

Card closure request formCard closure request form

In all cases, please complete, sign and return the forms to:

ALTO Cardholder Services
PO Box 15192
Birmingham
B2 2NT

Would you like some help?

If you have any questions regarding the application process, operation or closure of your ALTO card please refer to the FAQs below. 

FAQsFAQs

Alternatively, call ALTO Cardholder Services on 0845 350 0011 or email cs@altocard.co.uk.

Forms for your members

Click here to see the forms for individual cardholders and some additional information and guidance.

  Understanding your needs

"At Unity, they understand our business model and that we rely on volunteers. The service we enjoy now is 100%. We've already recommended them to a lot of other voluntary organisations."

Shane Owen, Project Manager, Rhyl Youth Action Group