Your Feedback
We are always keen to know what you think of us and we value your feedback about every aspect of the service you receive - whether it's a comment about how our customer service team has handled your query or suggestions for improvements to our products.
Our customer service team routinely issues survey postcards with their correspondence and if you receive one of these cards we would encourage you to complete and return it to us. Every returned card is entered into a monthly draw and the winner receives a £50 donation to a charity of their choice. Recent winners are shown below:
August 2008
Mr R Gwilt of Hyde Community Action, whose card was selected at random by Lucinda Jackson, in our customer services department.
July 2008
Mrs C Dixon of Friends of Richmond Park, whose card was selected at random by Andy Petterson, in our audit department.
June 2008
Ammie White of Broken Rainbow, whose card was chosen by Neil Forman, our central development manager.
