Privacy Statement

Unity Trust Bank will only collect, process and store information about you that

  • we have openly collected from you
  • we have openly collected from you with your consent
  • In addition to this we do log your IP address which is automatically recognised by our Web Server

We will only collect information that is relevant to providing our online service.

We will keep your information while you have a relationship with us and for any retention period that we are legally required to meet.

If, to provide this service, we need to transfer your information to another company, we will tell you.

When you sign on to our Internet Bank, all information, including messages, are protected by encryption while in transit across the Internet.

If you use standard e-mail for communication with Unity Trust Bank, information will not be protected in the same way and you should be aware that Unity Trust Bank cannot guarantee that it remains confidential whilst in transit.

All e-mail sent to Unity Trust Bank will be monitored and checked to ensure our systems operate effectively.

This site may from time to time contain links to other sites. This privacy policy only covers the Unity Trust Bank website. Links within this site to external websites are not covered by this policy. Unity Trust Bank does not accept any responsibility for the content, accuracy, privacy practices and performance of such sites. Any comments or queries in relation to such linked sites should be directed to the relevant contact for such sites.

Please note that any changes Unity Trust Bank makes to this policy will be communicated electronically on the home-page of this site and not by individual written communication. Continued use of our services after such changes will signify your consent to such changes.

Customer Information and How We Use It


Cookies
A cookie is a small piece of data sent by our computer to yours so that information can be recalled.

A cookie is stored by your web browser in a text file on your computer with the word 'cookie' in its name. Each time your web browser requests a page from our web server, the cookie's message is sent back. Only Unity’s web server may read the contents of a cookie you accept from us.

Unity Trust Bank uses cookies in the following ways:

  • to store your Customer Number so that you do not have to type it in each time you sign on to the Internet Bank.

You are offered this cookie on the Internet Banking sign on page.

  • to track how users reach our site and the path they take through it, to help us to improve our service to you.

When we use a cookie for this purpose, we do not record any information that will uniquely identify you. We put together the information from a very large number of users of our website to give us an overall picture of how people visit our site.

  • from time to time we use a third party company to monitor and analyse traffic to, from and within our website. Cookies may be used as part of this process.

Again no information will be recorded that uniquely identifies you.

  • from time to time we may wish to record personal information about you using cookies.

Before we record any information about you, we will ask your permission. You may refuse to accept these cookies and we will not record the information.

Definitions

Browser or Web Browser
There are many web browsers but the most common ones are Netscape Navigator and Microsoft Internet Explorer.

Web browsers are used to locate and display web pages.

IP (Internet Protocol)
All networks connected to the internet speak IP, the technical standard which allows data to be transmitted between two devices. TCP/IP (Transmission Control Protocol/Internet Protocol) is responsible for making sure messages get from one computer to another and that the messages are understood.

IP Address
When you are connected to the Internet you have an IP address. It may look something like this - 198.184.98.9

If you are a dial-up customer using an analogue modem or ISDN, your IP address will usually change each time you connect to the Internet. This means that you cannot be uniquely identified by your IP address.

Web Server
The computer which sends web pages to your computer