£100 Service Commitment

Service Commitment

We've been rated best for customer services for seven years in a row. Why wouldn't you want to be with a bank like this?

We have a great reputation for providing high quality customer service. That's why 70% of our new business comes to us by way of customer recommendations.

And in 2011, we were rated top for customer services by the readers of Charity Finance magazine in its annual banking survey - beating all the other mainstream banks for the seventh year in a row.

We are so confident in our service delivery that we're offering new current account customers a £100 service commitment.

How it works

  • Open a current account with us.
  • Maintain an average balance of at least £1,000.
  • We're confident that, like the thousands of other customers who join us every year, you'll love banking with us. But if we don't meet your service expectations then simply let us know so that, where possible, we can put things right.

If, at the end of your first 12 months, you're unhappy with how we've managed your account, we'll give you £100 and help you to move your account to another provider. It's as simple as that!

So if you would like to talk to an advisor about which current account will best suit your needs please call 0345 155 3355 today or request an information pack